Terms of Service
Last updated: 1 November 2026These terms govern your use of Connect, a done-for-you LinkedIn service operated by ASHALUM LLC, a limited liability company organized under the laws of New Mexico (USA), with its principal place of business at 407 Lincoln Road, Suite 12N, Miami Beach, FL 33139, USA, and managed by Sergi Sai Mora. By starting a trial or subscription you accept them.
1. The service
Connect reads your LinkedIn activity and acts on your behalf within the limits agreed with you: it answers replies, writes to your existing contacts when there is a real reason, prepares summaries and, depending on your plan, reports and posts. Pricing, complaints, commitments and anything unclear are passed to you rather than answered.
2. Your account and your authorization
- You must be the owner of the LinkedIn account you connect, or have written permission from its owner.
- You authorize Connect to read your LinkedIn data and to send messages, comments, reactions, invitations and posts in your name, within the rules you set at kickoff. You approve the first batch; after that, Connect acts under that standing authorization until you pause or cancel.
- You can pause everything at any time by writing to us, and you can cut access instantly by removing the browser extension.
3. LinkedIn and account risk
Connect is an independent service and is not affiliated with, sponsored or endorsed by LinkedIn. LinkedIn's own terms restrict automated tools. We work at a human pace with conservative limits, but we cannot guarantee that LinkedIn will never restrict an account. By using Connect you accept that risk. We do not accept brand-new accounts or accounts with recent LinkedIn warnings.
4. Free trial, billing and cancellation
- The first 7 days of every plan are free. Your card is charged on day 8 unless you cancel before then.
- Plans are billed monthly in US dollars through Stripe. Taxes may apply. There is no setup fee and no minimum term.
- You can cancel at any time from the billing portal. The service continues until the end of the period already paid; paid periods are not refunded.
- Sales Team Copilot includes up to 3 reps; each extra rep is billed at $49 a month.
5. What Connect does not do
Connect does not send mass cold messages, negotiate prices, close deals or make commitments in your name. We may decline to send any message we believe could harm you, your contacts or your account.
6. Results
Examples on our website are illustrative. We do not guarantee a number of replies, meetings or sales. To the extent permitted by law, our total liability is limited to the fees you paid in the three months before the claim.
7. Ending the service
Either side can end the service at any time. When it ends we disconnect your account and delete your data as described in our Privacy Policy.
8. Your contacts' data
When Connect handles the personal data of your LinkedIn contacts, it does so on your behalf and following your instructions (the rules you set at kickoff). These terms are our data processing agreement: no separate contract is needed. In particular, we:
- process that data only to provide the service you subscribed to;
- keep it confidential and limit access to the people who run your account;
- protect it with appropriate technical and organizational measures;
- use only the categories of providers listed in our Privacy Policy, under equivalent confidentiality and security obligations;
- help you respond if someone exercises their data protection rights;
- tell you without undue delay if we become aware of a security incident affecting that data;
- delete it within 30 days after the service ends, unless the law requires us to keep it.
You are responsible for using your own network lawfully and for the instructions you give us.
9. Acceptable use
You may not use Connect for spam, harassment, deceptive messages, unlawful purposes or to infringe the rights of others. We may suspend the service if we detect such use.
10. Governing law
These terms are governed by the laws of the State of New Mexico, USA. This does not deprive you of the protection of any mandatory rules of the country where you live.
11. Changes and contact
We may update these terms and will tell active clients by email before changes take effect. Questions: coach@sergimora.com.